News

Learn Best Practices on Customer Experience from CX Innovators

         
Published Date: August 16, 2018

Manila, PH – It is the year of Customer Experience (CX)! Recent studies showed that today’s markets are driven by ‘data and experience’ as focal point of digital activities. Learn from CX innovators and industry experts who will share their insights and knowledge in creating and delivering remarkable customer experience with using data, techology and […]

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Sharpen Your Salesmanship Skills and Hit Your Target

         
Published Date: August 14, 2018

Manila, PH – Make sure your team hits your sales target by end of the year. Equip and train your salesforce with the right salesmanship skills. Know the selling process, strategies, creative approaches, tips and techniques. Learn what and how to prepare for sales pitches, deck presentations, and audience projections. Watch: https://www.youtube.com/watch?v=IDW3Ns1N9kQ Fiera de Manila, […]

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Managing Risks on the Road Towards Operational Excellence ….

         
Published Date: July 18, 2018

Manila, PH – In a rapidly changing business environment, the risks which organizations have to manage are fiercely evolving more than ever. Risk management plans contribute to company’s progress and goal attainment by proactively anticipating internal and external risks which can be controlled and mitigated prior its occurence. Risk Management is not just a process […]

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Digital Amplifies Customer Experience (CX)

         
Published Date: July 4, 2018

The Resource Speaking and leading Industry Speakers for the 12th Digital Marketing in a Blink Seminar 2018 on August 9 – 10, 2018 at AIM Conference Center, Makati City, PH. Manila, PH – Marketers place their customers at the heart of all their business processes as key to good customer relationship and management. The challenge […]

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The 23rd Graphic Expo 2018, a resounding success featuring creative imaging, signs and printing technologies …

         
Published Date: June 11, 2018

A resounding success! The 23rd Edition of Graphic Expo 2018. The Opening Ceremonies hosted by Benedict Jude Thaddeus T. Odina, Fiera de Manila, Inc.; Norelyn T. Babiera, Vice President, Fiera de Manila, Inc. leads the Ceremonial Toast, joining her are: Steve Albano, Vice President, Wild Bird Photographers of the Philippines, Iris Chen Cheng of Guangzhou […]

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Customer Experience (CX) – The Biggest Driver of Digital Transformation

         
Published Date: June 5, 2018

Manila, PH – Today’s marketers are placing the ‘customer’ at the front and center of all its processes as key to sustaining and growing the brand and business. Customers are more demanding than before. That is why Customer Experience (CX) is critical for companies to differentiate themselves from competition, improve customer satisfaction, foster loyalty, reduce […]

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Grow and scale your brand and business is now easy through Social Media!

         
Published Date: June 4, 2018

Manila, PH – The customer journey has changed and so as the social media landscape. This is the favourite waterhole of the millennials as they spend the daily average six hours of their computing lifestyle. As marketers, how can businesses leverage on social media for lead generation and brand building? Find out in Social Media […]

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Excellent Customer Service creates long-lasting benefits to your business!

         
Published Date:

Manila, PH – Challenged with rising customer acquisition costs, building relationship with customers is imperative in business. Companies need to continually innovate and assume a proactive role in developing meaningful and relevant customer retention programs. Attend Customer and Account Service Management Seminar on June 29, 2018 at AIM Conference Center, Makati City, PH. Learn More: […]

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Learn Creative Ways to Win Customers

         
Published Date: June 1, 2018

Manila, PH – Every company needs to increase sales and it is necessary to train salesforce in salesmanship discipline to improve customer engagement. Get fresh salesmanship ideas, tips and techniques, and write the rules of competition. Give your company a competitive edge by equipping your sales team with the right skills and training. Fiera de […]

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Create Meaningful and Relevant Events ….

         
Published Date: May 15, 2018

Creating meaningful experiences for your event attendees requires engagement on a whole new level. An awesome event experience is one where you get to meet other people, create new business opportunities and make lasting relationships. As a marketer or an event professional who plans and executes events, how do you create an event experience tailored […]

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The 23rd Graphic Expo 2018 will change the world through Creativity and Innovation …

         
Published Date: May 4, 2018

Manila, PH – Come and visit the biggest gathering of printing, imaging and signs distributors, re-sellers suppliers and service providers in the 23rd Graphic Expo 2018 at the SMX Convention Center, Mall of Asia, Pasay City, PH. The 23rd Edition of Graphic Expo 2018 invites you to express your creativity and innovation that can change […]

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Experience the World of Drones at the 23rd Graphic Expo 2018

         
Published Date: May 3, 2018

Manila, PH – The world of drones is getting more exciting. We are seeing more businesses and people use drones in far more productive, creative, and interesting ways – movies, purchase delivery, transport, site inspections and surveillance, etc. In this year’s 23rd Graphic Expo 2018, we are featuring drone photo-video. With the successful drone photo […]

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Advanced and Power Tools and Techniques in Managing Projects ….

         
Published Date: April 12, 2018

Manila, PH – How do you manage projects successfully based on requirements of business? Understand project management by learning the advanced and powerful tools and techniques used in managing projects. Attend the 4th Project Management Seminar 2018 on May 17-18, 2018 at Makati Sports Club, Makati City, PH. This 2-day course is designed to drill […]

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Make Customer Experience (CX) a Culture of Excellence in Your Business!

         
Published Date: March 26, 2018

MANILA, PH – Digital transformation enabled customers to take the lead in the purchase cycle. This reality is exerting pressure in businesses to create meaningful and remarkable customer experiences. Franco del Rosario, Managing Consultant of Six Sigma Consulting Manila will reveal the Customer Experience (CX) trends in retail. Customer Experience (CX) Management Seminar presents a […]

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Create Business Growth for Today and in the Future

         
Published Date: March 1, 2018

Manila, PH – Speed and the ability to adapt to changing market conditions are today’s challenges of every business. The emergence of new technologies and innovation are disrupting traditional and existing markets. Creating value to customers is a game changer for sustainability. As process owners and transformational leaders embarked on a powerful continuous improvement strategy, […]

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Implement BPM and BSC to Achieve Business Success

         
Published Date:

Manila, PH – Practicing BPM allows organizations to evaluate and control their processes to align with business goals. It involves standardizing processes, reducing errors, and mitigating risks. Balanced Scorecard (BSC) Model, on the other hand, is a strategic and management tool that enables an organization to align activities to its vision and strategy. Applying it […]

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Developing an Innovation Mindset in Healthcare Marketing

         
Published Date: February 15, 2018

Manila, PH – Few industries today are as challenging as Healthcare. It is constrained by a very high level of legislation and regulation. The selling and buying process is intricate. Price structures are provoking unusual partnerships. The millennial generation as patients and HCPs (Health Care Providers) are creating new forms of relationships. Advanced marketing and […]

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Learn the New Rules of Strategy with the world’s best Innovation Guru, Scott D. Anthony …

         
Published Date: January 16, 2018

MANILA, PH – Dual Transformation happens as disruptive change in business is accelerating in highly competitive environment. Business leaders need a future proof approach to strategy. They must live the ‘New Rules of Strategy’ which requires exploring scenarios, testing assumptions, engaging in data-informed dialogues, and conducting effective experiments. WATCH: https://www.youtube.com/watch?v=quQwRXV7TsE Scott D. Anthony, a Co-Founder […]

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Hit Your Targets and Improve Your Sales Performance

         
Published Date: January 15, 2018

Manila, PH – Is your sales and marketing team ready to hit their targets for 2018? Take them to the next level! Get fresh salesmanship ideas and write the rules of competition. Give your company a competitive edge by equipping your sales team with the right skills and training. Fiera de Manila, Inc. (www.fmi.com.ph) presents […]

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How Digital amplifies Customer Experience ….

         
Published Date:

Manila, PH – Today’s marketers are placing the ‘customer’ at the front and center of all its processes as key to sustaining and growing the brand and business. More and more companies are realizing that true competitive advantage lies in creating an engaging customer experience. Brands can now track individual customer behavior in real-time. With […]

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