The 9th Business Process Management (BPM) and Balanced Scorecard (BSC) 2018
Pre-Conference Seminar-Workshop of the 9th Six Sigma and Process Improvement Conference 2018
Date: April 25, 2018
Location: AIM Conference Center, Makati City, PH
Practicing BPM allows organizations to evaluate and control their processes to align with business goals. It involves standardizing processes, reducing errors, and mitigating risks. It enables continuous change so the improvements are implemented and sustained over time.
BSC has become a strategic and management tool that enables an organization to align activities to its vision and strategy. Adopting the four (4) perspectives — learning and growth, business process, the customer, and the financial perspectives — and applying it to the Business Process Management render the process improvement more efficient with customer-centricity as the underlying philosophy.
Business Process Management (BPM)
- Concept and Framework of Business Process Management (BPM)
- Process Map – Workshop
- Process Tree Diagram – Workshop
- Value Stream Map (VSM) – Workshop
Lunch and Networking Break
The Balanced Scorecard (BSC)
- Understanding the BSC Model
- Process Performance Management (Improving the Process)
- Suitable Metrics to Assess Process Performance
- Case Study
Distribution of Certificates / End of Seminar
Discount and Payment Scheme
CEOs, Presidents, Managing Directors, General Managers, Business Owners, Entrepreneurs, Senior Level Managers, Process Owners/Analysts, Lean and Six Sigma Practitioners, Strategic Planners, Corporate Planning Executives, and those who are continuing with business excellence and continuous improvements in their organizations.
1. Worth my time! – Melany Tagalogon, Zuellig Pharma Asia-Pac ROHQ
2. Thank you for sharing with us what your company is passionate about. – Joan T. Lozada, Datem Inc.
3. If there would be a follow-up to this workshop, I would be more than willing to attend, because I really want to learn and start the BSC in our company. – Beth To, Citi Global Realty
4. Congratulations to the organization. You did a great job. – Jocelyn R. Broniolo, Philippine National Bank
5. Very good inputs on the proper usage of different types of process mapping or flowcharting. Shared good insights on the strategic planning. Delighted on the food choices. – Rowena R. Navarro, Asia Brewery Inc.
6. I had fun learning. – Mary Rose Estudillo – Datem Inc.
Christian Orias is a Management Consultant specializing in IT Service Management, Information Security Management, Quality Management, Project Management and Process Improvement. He is the Managing Director of Cogniseed Consulting, Inc. and an independent member of the Audit Committee of the Philippine Electricity Market Corporation.
Being a Consultant and Trainer, he has assisted numerous companies with their ISO Certification initiatives and helped hundreds of professionals obtain their ITIL, Project Management Professional (PMP) and Lean Six Sigma certifications. He honed his expertise while working for top-tier Fortune 500 companies, such as, Intel, Hewlett-Packard, Oracle and United Health Group.
He has 11 professional certifications – Certified ITIL Expert, Certified Information Systems Auditor (CISA), Certified Six Sigma Black Belt (CSSBB), Certified Manager of Quality & Organizational Excellence (CMQ-OE), and a Certified Project Management Professional (PMP).
He holds a Bachelor’s Degree in Electrical Engineering and a Master’s Degree in Management Engineering from the University of Santo Tomas. He co-authored two (2) U.S. Patents and four (4) Defensive Intellectual Property Publications in the fields of Semiconductor Electronic Packaging Technology and Radio Frequency Identification (RFID) Technology.
Bryan Ong Gobaco
Vice Chairperson and Assistant Professor
Department of Industrial Engineering, De La Salle University
He conducted various trainings and consultancies on Systems Modeling and Optimization, Six Sigma, Quality Systems and Design of Experiments, Market and Industry Study/Research and Process Improvement and Documentation for such prestigious clients as Jollibee Foods, Inc., San Miguel Corporation, National Foods Limited-Australia, Zuellig Pharma Philippines, Nittetsu Metal Corporation, Bataan 2020 Inc., Johnson & Johnson Asia Pacific, and Sanyo Electronics Inc., among others. Bryan co-authored ‘A Closed Loop Supply Chain for re-manufacturable Electronic Gadgets’ which was presented at the 3rd National Operations Research Congress, and ‘Assessing Advanced Production Strategy in a Service Operation’ presented in the 11th Osaka University-DLSU Academic Research Workshop. He earned both his Bachelor of Science Degree in Industrial Engineering and his Master of Science Degree in Industrial Engineering at the De La Salle University. He was conferred ‘Graduate with Distinction Award’ for his Master of Science Degree in Industrial Engineering. Bryan is currently pursuing his Doctor of Philosophy in Industrial Engineering at the De La Salle University.