Business Process Management (BPM) and Balanced Scorecard (BSC) 2017
Pre-Conference Seminar-Workshop of the 8th Six Sigma and Process Improvement Conference 2017
Date: May 3, 2017
Location: AIM Conference Center, Makati City, Philippines
Practicing BPM allows organizations to evaluate and control their processes to align with business goals. It involves standardizing processes, reducing errors, and mitigating risks. It enables continuous change so the improvements are implemented and sustained over time.
BSC for its part has grown to become a strategic planning and management system that enables an organization to align activities to its vision and strategy. Adopting the four (4) perspectives—learning and growth, business process, the customer, and the financial perspectives—and applying it to the Business Process Management render the process improvements more efficient toward customer centricity.
Business Process Management (BPM)
- Concept and Framework of Business Process Management (BPM)
- Process Map – Workshop
- Process Tree Diagram – Workshop
- Value Stream Map (VSM) – Workshop
Lunch and Networking Break
The Balanced Scorecard (BSC)
- Understanding the BSC Model
- Process Performance Management (Improving the Process)
- Suitable Metrics to Assess Process Performance
- Case Study
Distribution of Certificates / End of Seminar
Discount and Payment Scheme
CEOs, Presidents, Managing Directors, General Managers, Business Owners, Entrepreneurs, Senior Level Managers, Process Owners/Analysts, Lean and Six Sigma Practitioners, Strategic Planners, Corporate Planning Executives, and those who are continuing with business excellence and continuous improvements in their organizations.
She has conducted various training and consulting on strategic management, quality/systems improvement/ standardization, Balanced Scorecard, performance measurement and monitoring, and organizational development for various clients, such as, Unilever, Macro Asia, Globe Innove, and PLDT amongst others.
She authored two (2) publications, such as: ‘The Development of an Assessment Model for determining the Level of Total Quality Management adoption in large Philippine Manufacturing Companies: An Exploratory Study and ‘Lean Engineering Education: DNA for Change Planning for the Future of Mechanical Engineering Education with Sustainability, Systems and Ethics Competency’ for ASME, US with three (3) international collaborators. She is a member of the International Resource Panel of the United Nations Environmental Program.
Dr. Beng is Associate Professor of Industrial Engineering at the De La Salle University. She finished her BS & MS in Industrial Engineering from the University of the Philippines and Ph.D. in Industrial Engineering from the De La Salle University.
Bryan Ong Gobaco
Vice Chairperson and Assistant Professor
Department of Industrial Engineering, De La Salle University
He conducted various trainings and consultancies on Systems Modeling and Optimization, Six Sigma, Quality Systems and Design of Experiments, Market and Industry Study/Research and Process Improvement and Documentation for such prestigious clients as Jollibee Foods, Inc., San Miguel Corporation, National Foods Limited-Australia, Zuellig Pharma Philippines, Nittetsu Metal Corporation, Bataan 2020 Inc., Johnson & Johnson Asia Pacific, and Sanyo Electronics Inc., among others. Bryan co-authored ‘A Closed Loop Supply Chain for re-manufacturable Electronic Gadgets’ which was presented at the 3rd National Operations Research Congress, and ‘Assessing Advanced Production Strategy in a Service Operation’ presented in the 11th Osaka University-DLSU Academic Research Workshop. He earned both his Bachelor of Science Degree in Industrial Engineering and his Master of Science Degree in Industrial Engineering at the De La Salle University. He was conferred ‘Graduate with Distinction Award’ for his Master of Science Degree in Industrial Engineering. Bryan is currently pursuing his Doctor of Philosophy in Industrial Engineering at the De La Salle University.