IT Outsourcing Experts to speak on Outsourcing Market Seminar on September
28 at AIM ACCEED Conference Center
Outsourcing has caught tremendous corporate interest worldwide for several
years now. The practice of 'delegating business processes to an external
agency owing to its claimed expertise in handling the same' has been widely
discussed and successfully implemented by leading worldwide organizations.
Outsourcing is widely accepted as a viable strategic management tool. It
is a way to reallocate resources, both capital and human, towards more
strategic work. It allows organizations to focus on core competence,
leverage business critical infrastructure, convert fixed costs to variable
costs, facilitate best-of-breed implementations, and redirect resources for
core competency development through reduced costs. Outsourcing brings new
technology, product functionality, and economies of scale.
Today, the Philippines is in full swing to promote its IT outsourcing
potentials to take advantage of the global demand for IT and IT-related
electronic services. By becoming a major player (or primary service
provider) in the global outsourcing industry and a Technology Partner to
leading companies worldwide, the country will generate income, foreign
exchange earnings, and jobs for Filipinos as immediate benefits.
On September 28, topnotch IT Outsourcing Experts will speak in IT
Outsourcing Market Seminar at AIM ACCEED Conference Center. Dr. John
Butterworth, Managing Director of American Data Exchange Center, based in
the US, will present two (2) most important papers - IT Offshore
Outsourcing Model and An Integrated Approach to Offshore IT Outsourcing
Project. Dr. Butterworth has PhD in Electronic Engineering from Manchester
University, UK, and has over 30 years experience in outsourcing business
and software development. Previously, he is a Consultant for the Rand
Corporation, Rockwell Defense Communications, and did outsourcing projects
for World Bank, American Express, Burford Ltd.-UK, and USAID as a support
contract for US State Department for 13 US Embassies in Asia.
Michael John Henderson, Sykes Managing Director for Asia & Pacific Rim,
will talk about The Offshore Outsourcing Advantage and Onshore
Responsibilities, and will present a Case Study on Call Center in the
Philippines. Henderson worked for call center industry for 7 years in
Edinburg, Scotland and joined Sykes in 1997. Sykes has 44 call centers
worldwide with 17,000 employees and over 15,000 customer care agents.
Henderson manages the Philippines and Shanghai operations in Asia.
Jaime G. del Rosario, Country Managing Director of Accenture (formerly
Andersen Consulting), will speak about IT Outsourcing Global Trends and
Market Drivers - what the current global developments and human resources
development trends that map out national competencies. Del Rosario is
three-time Director of Philippine Computer Society, holds Masters degree in
Computer Applications & Technology from AIT.
Joey T. Ticzon, Managing Director sof Software Services of SPI Technologies
will present the Criteria for IT Outsourcing Technology Partner and a Case
Study of an outsourced projects on software development. SPI Technolologies
Inc. is a leading software provider of world class technology services
since 1980 and ISO 9000 certified software company. Ticzon has worked with
AT&T in the US prior joining SPI Technologies Inc. and holds Masters degree
in Computer Applications & Technology.
This one day Outsourcing Market Seminar is organized by Fiera de Manila,
Inc. and IdNet Consulting Inc. in cooperation with Web Philippines.Inc.,
Softrigger.com, and IT International Group (Philippines), a group composed
of entrepreneurs, IT professionals, and researchers with interests in
outsourcing Information Technology services to the Philippines.
