Be part of this Seminar-Workshop and lead your company to strategic transformation through process management, score carding, customer-centricity, and sustained culture of operational excellence.
Seminar-Workshop Description and Content Outline
Does your organization have the management system required to make strategy execution as competitive advantage?
Does your organization have the leadership capability that looks at process, thinks lean, focuses on customer-centricity, and develops a sustained culture of operational excellence?
This Seminar-Workshop will examine the increasing relevance of strategy execution, performance management and score carding in a time of increasing turbulence, business & economic uncertainty and change.
Participants will learn and acquire skills and knowledge needed to implement strategic planning, process management, and use Balanced Scorecard Model to improve overall management performance.
1. Creating a Link Between Strategy, Process and Balanced Scorecard (BSC) Model
1.1 Developing the Strategy: Mission, Vision, Values, Strategic Analysis, and Formulating Strategy
1.2 Translating the Strategy: Defining Strategic Objectives, Selecting Measures, Targets, and Strategic Initiatives – Workshop
1.3 The Balanced Scorecard (BSC) Model
– Defining BSC Framework
– Strategy Map in BSC
– Benefits of BSC
– Case Studies on Successful BSC
– How to Do BSC – Workshop
2. Managing and Improving Process
– Concept and Framework of Business Process Management (BPM)
– SIPOC
– Process Map – Workshop
– Process Tree Diagram – Workshop
– ISO 9001 Process Approach
– Improving Processes
– Lean Thinking: Creating Value by Eliminating Waste
– MUDA, TIMWOOD
– Value Stream Map (VSM) – Workshop
3. Leadership for Strategy Execution
– Developing a Culture of Operational Excellence
– Instilling a preferred leadership style/culture in the organization
– Approaches and motivations for senior executives who led BSC implementation in the organization
– Identifying and managing leadership capabilities to ensure a participative culture of accountability
– Achieving sustained performance, values-based leadership and planning that recognize human dynamics
Discounts and Payment Scheme
PHP 16,000 + VAT 2 days attendance, inclusive of meals and kit
US$ 450 + VAT for Foreign Nationals, inclusive of meals and kit
– Package of 5 Delegates + 1 Free
– 10% Discount to Past Delegates
– 20% Discount to Academe/ Students/ Government
Who Should Attend
CEOs, Presidents, Managing Directors, Strategic Planners, Business Owners, Entrepreneurs, Process Owners/Analysts, Risk Managers, Lean and Six Sigma Practitioners, Senior Level Managers and those who are practicing and beginning the journey of business excellence and continuous improvement within their organizations.
For Exhibit/Sponsorship/Registration
Call: +632-896-0637; 896-0639
Fax: +632-890-2101; 896-0637
Email: norelyn@fmi.com.ph
REVIEWS – What They Say About the Program
‘We are currently doing the business improvement project in our organization. This seminar gave us the roadmap and the tools needed to achieve our project milestones.’
– Rene L. Orias, Senior Operations Auditor, Del Monte Fresh Produce Philippines, Inc.
‘The seminar has a unique flow and approach on Strategic Management. Efficiently utilize time presenting concise but catchy and learning discussion for some of those speakers.’
– Abigaile Lynne E. Aguila, Asalus Corporation, Intellicare
‘Good start for my group and organization as we move towards operational excellence. Insights, theories, learnings are applicable and eye-opener…’
– Eleanor O. Domingo, QMD Manager, Magsaysay Transport and Logistics Corp.
‘My know-how in strategic planning was widened and elaborated.’
– Louie G. Llantada, Corporate Planning Assistant, Isuzu Philippines Corp.
‘I learned how to be more structured and ever evolving with our own process in the company.’
– Renelyn V. Tabuena, Customer Care Manager, Jobstreet.com
‘The seminar has provided me considerable insights that I can adapt in our current operations.’
– Andy Canilao, SVP and CFO, Pacific Concord Properties, Inc.
‘This was an excellent Seminar-Workshop. I found it well, worth my time and investment.’
– John Stanley Stubblefield, John Stubblefield Company
The Resource Speakers and Experts
Dr. Anna Bella Siriban-Manalang, Ph.D.
Dr. Anna Bella Siriban-Manalang, Ph.D.
Associate Professor in Industrial Engineering
Director, Center for Lean Systems and Management
De La Salle University
She has conducted various training and consulting on strategic management, quality/systems improvement/ standardization, Balanced Scorecard, performance measurement and monitoring, and organizational development for various clients, such as, Unilever, Macro Asia, Globe Innove, and PLDT amongst others.
She authored two (2) publications, such as: ‘The Development of an Assessment Model for determining the Level of Total Quality Management adoption in large Philippine Manufacturing Companies: An Exploratory Study and ‘Lean Engineering Education: DNA for Change Planning for the Future of Mechanical Engineering Education with Sustainability, Systems and Ethics Competency’ for ASME, US with three (3) international collaborators. She is a member of the International Resource Panel of the United Nations Environmental Program.
Dr. Beng is Associate Professor of Industrial Engineering at the De La Salle University. She finished her BS & MS in Industrial Engineering from the University of the Philippines and Ph.D. in Industrial Engineering from the De La Salle University.
Ryan Carl Weiss
Ryan Carl Weiss
Head, North America Operations
Global Director, Shared Services Continuous Improvement
Henkel Asia Pacific Service Center
Six Sigma Master Black Belt
As head of operations, Ryan Weiss directs the Business Processes (Supply Chain, Material Planning, Consumer Info Center, Purchasing, Customer Service, Sales and Marketing) in Henkel, Asia, Europe and Latin America.
One of his early achievements in business processes management (BPM) was implementing a process solutions that produced hundreds of Green Belts and Black Belts at National Starch & Chemical. The solutions, with training in core statistical and project management skills, applied to a variety of industries and processes such as manufacturing, service delivery, and supply chain. When he joined Henkel, Ryan created a Lean Six Sigma Program for a technical team in Asia Pacific. This program produced 45 Black Belts throughout China and Southeast Asia. A key achievement in this program was a customer project in Shanghai that resulted in sustained decreases of 25%-50% in variation across all production lines. He also leads projects in Center Management, Sustainability Initiative Development, Lean Six Sigma, and Process Improvement both in manufacturing and BPO/shared services across the globe.
Ryan holds an MBA in Finance from University of Kansas and a Bachelor of Chemistry from University of Illinois.
Arlene A. Soncuya
Arlene A. Soncuya
Managing Director/President
Six Sigma Master Black Belt
Accretive and Innovative Consulting
She is the Managing Director and President of Accretive & Innovative Consulting.
Arlene has twelve (12) years work experience in Business Excellence and Strategic Management with Monark as a Six Sigma Master Black Belt. Her expertise is into conceptualizing, unifying, defining, and implementing strategies, driving goals and achievement of results. She is a Change Initiator, Strategic and Innovative Thinker.
In Monark, she was responsible in the formulation, organization and execution of corporate strategic goals together with the Executive Committee with deliverables of improved topline while driving profit through operational efficiency. She developed Business Performance Excellence framework and its implementation plan to ensure the value of Continuous Improvement in the organization. She was a Corporate Planning Director and a Six Sigma Champion.
She holds an MBA from Philippine School of Business Administration and a degree in Sociology from the University of the Philippines. She got her Master Black Belt (MBB) and Black Belt Certification Training from Caterpillar University, Illinois, USA.
Jeremy Jay V. Lim
Jeremy Jay V. Lim
Six Sigma Black Belt and BPM Expert
Certified Project Management Professional
Process Innovation Consultant
He is a Six Sigma Black Belt certified by Samsung’s Six Sigma Academy and currently working on his Master Black Belt certification. He has also worked as a Six Sigma and Process Innovations Program Manager in several multinational and local companies across manufacturing, BPO, banking and financial services.
He teaches Six Sigma and project management in Mapua Institute of Technology’s Engineering Graduate School and does consulting for business process innovation and business process automation.
Within the span of almost 15 years, he has passionately spearheaded and successfully pioneered various strategic change initiatives like TPM, Kaizen, Six Sigma and Business Process Management (BPM) and developed several process innovation techniques for non-technical employees. In this same span of time, he trained and coached close to 500 employees and help certify around numerous Belters who are now successful in their respective jobs.
He published technical white papers for the BPM global community and writes about Process Excellence and Project Management in his WordPress blogsite Sigma Process Excellence.
