Business Process Management and the Balanced Scorecard

Organizations lately have a growing desire to be able to manage processes to adapt to the ever-changing business environment. They see the value of setting up a systematic approach to making their workflow more effective and more efficient. This systematic approach is what you call Business Process Management (BPM), the goal of which is to […]

Date: August 6, 2014
Location: AIM Conference Center, Makati City, Philippines

The 5th Six Sigma Conference 2014

Introduction Customer First – Driving Continuous Improvement in Organizations Efficient process management creates breakthroughs and revolutionizes the way an organization does business and generates value. Creating value for your customers is the game changer for businesses to sustain its life. Customer-centricity is the name of the game. To achieve customer-centricity, don’t ask how you come […]

Date: August 7, 2014 - August 8, 2014
Location: Hotel Intercontinental, Manila, Philippines